News Archives : Our Solutions
2008
An Introduction to Marketing and Customer Retention
PFW Password - Summer 2008 The term “marketing” is nothing if not broad. It can refer to anything from the complexities of corporate branding and demographic research to the simplicity of a sales call. Distilled down to its essence, marketing is simply the process of finding out what your customers or prospects need and then letting them... More ›
This interface, available in R6V06, provides a means for AG and C&CE Dealers to upload information on their equipment in inventory to John Deere's... More ›
Highlights of R6V06
PFW Password - Spring 2008 The PFW IntelliDealer Dealership Management System was designed for Dealers by Dealers. PFW views its customers as business partners and strives to provide a total solution for their business needs. Each year, with the help and insight of our customers and industry vendors, PFW unveils the latest release... More ›
John Andersen's Top-8 PFW IntelliDealer Wow Factors
PFW Password - Spring 2008 John Andersen has worked in the agricultural and heavy equipment distribution industry for two decades and is one of the industry’s most passionate and unique voices. As PFW Evangelist, John visits with prospects, customers, manufacturers and trade associations throughout North America to share his... More ›
Merchant Manager & Signature Pad Offer Streamlined Solution
Merchant Manager is an integrated credit card transaction processing solution that handles the submission and approval of credit card transactions in your dealership. Along with a compatible card reader such as our Signature Pad, this IntelliDealer solution streamlines and efficiently handles credit card transactions for customers wanting to pay by standard credit cards. More ›
IntelliDealerASP: Software as a Service
The latest addition to the PFW website was created to let you learn more about choosing PFW IntelliDealer’s Software as a Service delivery model of having your solution hosted remotely in an Application Service Provider (ASP) environment powered by ADP, one of the world’s largest, most secure providers of business outsourcing solutions.
To view PFW’s Software as a Service webpage, please click here.
Positive Pay File Download
This interface downloads check data issued by IntelliDealer to a file that is then sent to the bank for validation. The current list of banks that accept the Positive Pay File: Regions Bank, Wells Fargo and Chase Bank.
Check Reconciliation File Upload
This interface reconciles checks on IntelliDealer that match check data contained in a file supplied by Chase Bank.
Komatsu Advanced Stocking List (ASL)
This interface allows Komatsu to send Authorized Stocking List of parts to Dealers, which is based on Komatsu Retail Sales Parts Demand.
John Deere Parts Availability
John Deere dealers using IntelliDealer can now access parts availability and retrieve the same parts details as through JDPOINT Pathways website. This eliminates entry into the Deere website, signing in with a user ID, password and re-keying the part number.
2007
Sales Support Portal Now Available
A New Feature of Product Support - Equipment
New in R6V05 SP.f, PFW's Sales Support Portal offers a customizable, single-screen dashboard that displays a high-level overview of business interactions between the sales person's customers and the....More ›
New Holland/Kobelco Parts Order
Download This download will be replacing the existing CNH eParts Download and is available to New Holland and Kobelco dealers. This interface offers dealers not only the ability to post their stock orders, parts returns and parts locator files but download part numbers, quantities, and bin information. CASE dealers can now use PFW’s new CCN Web interface.
Dekalb County Order Download
This interface downloads Dekalb County parts orders directly into the PFW System through Parts Invoicing.
John Deere Statistical Probability Stocking Upload
This interface allows Deere Parts Management (DPM) Dealers to upload DPM-developed reclass parameters in the PFW System.
Merchant Manager Credit Card Authorization
Within IntelliDealer, Dealers can now open a web portal to process credit card authorizations through Merchant Manager Services. More ›
PFW IntelliDealer's Rental Module
Maximize Your Competitive Advantage
PFW Password -Summer 2007If you're going to rent and rent effectively, you need to use the same type of rent-to-rent software as a rental house. Without the capabilities of fully integrated rental software as a part of your Dealership Management System, you are giving your competitors and unfair advantage....More ›
Vermeer Base and Options
This option facilitates the integration of equipment price-book data from Vermeer, via the compass dealer portal. The data includes only those records which have changed since the last issuance of the price list and the reason for the change. The dealers can take the file and then process it into the PFW business system base and options databases via this interface.
Keep Fill enables dealers to generate a re-stocking csv/xml report containing part number, minimum, maximum, and on-hand quantities which is then sent to ESCO to create a pending order on-line for dealers to review, adjust and order.
PFW's Latest Software Release Builds on a Sound Foundation
PFW Password -Spring 2007PFW’s approach to software development is one of “evolution”. The positive effects of this philosophy are many, including the residual ability to minimize PFW software users’ business disruption or....More ›
System Tips from the Top
PFW Password -Spring 2007We asked one of our resident system gurus, VP of Client Services Dave Fulton, to provide a “Fab Four” from his recent PFW Dealership Management Conference presentation....More ›
PFW IntelliDealer R6V05 IntelliDealer Optimization
Graphic Design Elements=Software Power
PFW Password -Spring 2007Software should be easy to use. The designof a user interface affects the amount
of effort expended during input and the interpretation of output. The quality that interface affects the psychology and physiology of the user
with the simple goal....More
›
2006
Brighter And Better In Arizona
The 2007 PFW Dealership Management Conference
PFW Password -winter 2006The biennial PFW Dealership Management Conference will be held February 21-24 in Scottsdale, Arizona. This charming location is an ideal place to relax and learn....More ›
A Customer Service Checklist (PDF)
PFW Password -winter 2006In order to ensure that you’re being effective with your customer-service program, you’ll need to examinewhat you’re currently doing, and either maintain that program or make the appropriate adjustments..... More ›
Integrated PFW Products Power All Departments
PFW Password -winter 2006In order to be fully addressed, customer service must be considered from all of the perspectives with which customers approach your business (for more on the hazards of ignoring this philosophy, see the article “The Ambush” on page 8). This principle helps define the comprehensive nature of PFW IntelliDealer.... More ›
Making
Gains Through Flexible Software
PFW Software: Working for a Broad Range of Dealerships
PFW Password - Summer 2006Software. You know that you need it to run your business and compete in your marketplace, but is your software budget being used to its best advantage? More ›
PFW Software’s Inherent IBM DB2 Power
PFW Password - Summer 2006Data access is an important consideration for dealerships trying to excel in their market. Unfortunately, some dealerships today may be required to work with a business system that effectively locks them out from information they need. This information can be critical to the effort to raise service levels... More ›
Close the Door on Malware and Limit Your IT Costs
PFW Password - Spring 2006If today’s media coverage of the current malware epidemic hasn’t already underlined the problem, PFW would like to stress once more that a company’s information network must now be viewed as a critical asset, and this asset must consequently be protected. In the last decade, business has learned... More ›
Data
Availability & Disaster Recovery
Preparing for the Worst Can Save Your Dealership Time & Money
PFW Password - Spring 2006Today, information may well be the prime commodity in business. At PFW, our belief is that the successful dealership needs to first ensure that data collection is being performed, and then be able to turn this raw data into powerful, revenue-generating information, via a sophisticated business system... More ›
eSoft’s ThreatWall: An Information Protection Solution
PFW Password - Spring 2006Internet security. By now, anyone who is involved in setting up or running and maintaining a network that connects to the Internet is familiar with those two words, and at least some of the security risks that need to be considered. For example, virus threats have existed for years, and thanks to their... More ›
Spring COMMON, Minneapolis – March 27, 2006 – Lakeview Technology (Lakeview), the information availability company, today announced a new business partner relationship with PFW Systems Corporation, the leading developer of management software for equipment dealerships throughout North America... More ›
CNH Financial Download
Interface
The CNH Financial Download program will download balance sheet and income statement figures by month... More ›
The A/P Data Upload is intended for processing expense records keyed into a third-party application that a dealer does not want to manually re-key... More ›
BASS II is an XML interface that allows you to use the Internet to exchange parts data between the BASS system and the PFW business system... More ›
Bobcat
Warranty Information Interface
Bobcat Warranty Information will download the warranty claim data from the business system into an XML file that can be sent to the Tavant Warranty... More ›
2005
Efficiency:
Clearing a Path to Profit
Maximize Your Time, Data, and Staff
PFW Password - Winter 2005 What does “efficiency” mean to you? Does it mean creating systems where previously there were none, or improving your current systems? Does it mean increasing your profitability, through reducing costs and increasing revenues? Or does it simply mean achieving more—or even the same—with less? However you define it, in order to remain competitive and be prepared for market fluctuations, your business must be interested in obtaining it... More ›
Creating
Departmental Efficiencies
PFW Software: Work Smarter—Not Harder
PFW Password - Winter 2005 Today’s software consumers are looking for something special—that little something extra that gives them a better software ROI and a lower cost of ownership. And that’s where value comes in. Value is the thing that separates a system from its competition. In the case of heavy-equipment dealerships, the value may come from the efficiency of the system during the processing of the many daily transactions that occur in the course of business. As well, dealers need to ask themselves how adaptive the software is in terms of being able to fit all parts... More ›
PFW’s Analysis Tools
PFW Password - Winter 2005 So, you have a good feeling that your business has been successful in both creating and leveraging new efficiencies. But from a management level, how do you measure these gains? Thankfully, PFW IntelliDealer contains a host of tools with which to gauge these improvements... More ›
Komatsu Komtrax collects information from the Komtrax asset tracking system. It gathers the latitude and longitude coordinates, hour meter reading, and... More ›
Komatsu Parts Availability Interface
Komatsu Parts Availability is a new feature added to the LinkOne Electronic Parts Catalog and IntelliDealer parts availability screen to allow the dealer to check... More ›
PFW IntelliDealer Exclusive -- Used Evaluations
PFW Password - Fall 2005 Equipment dealerships have historically faced a challenge when determining the value of their used and traded-in equipment. Traditionally, a crude, paper-based method has been used, where potentially vague field reports and checklists kept in paper files are implemented. Unfortunately, this approach can result in the loss and redundancy of data - owing to the lack of a company-centralized data location. This may then lead to internal confusion and lost "washout" residuals or, in other words, equipment... More ›
PFW Converts Rental Counter for IntelliDealer
PFW Password - Fall 2005 New this year, and continuing our natural progression of migrating existing green-screen applications, Rental Counter is the latest functional area to be transferred to PFW IntelliDealer. Within IntelliDealer’s web-based environment, the power of Rental Counter is expanded through new information views, intuitive screens, and an easy-to-navigate application “flow”. A large and sophisticated application, Rental Counter uses the common presentation standards previously established in other IntelliDealer applications, and features an integration of Management Central’s Rental Availability screen... More ›
PFW IntelliDealer’s Ongoing Enhancements
PFW Password - Fall 2005 In addition to Used Equipment Evaluation and Rental in PFW IntelliDealer, PFW remains focussed on developing IntelliDealer’s strength and scope as our customers continue to make platform transitions... More ›
The
Sales Value of Information
Unlock the Potential of Your Customer and Equipment Data
with PFW’s Sales Tools
PFW Password - Summber 2005 Today’s equipment-selling landscape is a tough one. While a lot of time and energy is spent on selling the equipment that lead to aftermarket revenues, the actual equipment margins are—in many categories—quite slim. Although there have been occasional and fleeting upturns in the size of the equipment margins available, the forecast is for status quo. Most manufacturers are reporting 2005 margin levels that are similar to, or lower than, those of 2004. Chris Palmer, VP Sales and Marketing at Wood’s CRW, in Williston, Vermont, says that, “For most of us, margins are better right now, but I think it is a matter of time before they return to... More ›
Build Sales Opportunities with PFW IntelliDealer
PFW Password - Summber 2005 The selling of equipment is now more complex than ever. There is a wide variety of equipment and attachments available that needs to be located in a timely fashion, marketed and sold properly, maintained effectively, and resold at maximum potential. With that in mind, a top-quality dealership management system is required in order to turn the raw data associated with the equipment unit, and its owner, into information that can be used to protect unit margins... More ›
PFW's “Executive
Summary” Dashboard
Instant Business Intelligence
PFW Password - Summber 2005 The corporate "dashboard" is fast becoming a business necessity. Just as a jet pilot requires key gauges in order to safely complete their mission, business managers and owners require the same kind of information delivery. The pilot will need to check altitude and attitude, airspeed and instrumentation. Similarly, a business manager needs a tool with which to receive a snapshot of receivables status, inventory, contact management, or sales numbers at any given time... More ›
John
Deere Equipment POS Interface
This interface will report Point of Sale information for C&CE equipment sales to Deere on a daily basis,via the DTF communication link. The interface will send... More ›
Komatsu/HSBC
Credit Card Interface
The Komatsu/HSBC Credit Card interface will allow the dealer to request an authorization for payment at point of sale, and comes back with an authorization or reject... More ›
Volvo/MMI
Parts Management Interface
The Volvo/MMI Parts Management interface allows dealers to transmit, via FTP, Volvo parts history and on hand quantities to MMI for forecasting and demand... More ›
JDMINT
Complete Goods Order Interface
This interface will allow dealers to receive equipment details via DTF for equipment that they have ordered. Once the unit is shipped to a dealer, the shipment record... More ›
PFW's Products Help Determine Your Moneymakers
PFW Password - Spring 2005 Having a system in place that provides Business Intelligence is a key element of improving customer profitability. The data is there, readily available, and it now needs to be organized and analyzed in order to make better, more informed business decisions. So now dealers may be wondering: What information do I need? Where do I find it? How do I use it?... More ›
Perform
Key Measures and Increase Margins
An Interview with Bruce Merrifield, Jr.
PFW Password - Spring 2005 D. Bruce Merrifield, Jr. has run his strategic consulting and business speaking practice -- Merrifield Consulting Group -- since 1980. Merrifield specializes in how to maximize the effectiveness of independent distribution channels, high-performance service management and the impact of electronic commerce on distribution channels. In light of this PFW Password's focus on customer profitability, we thought it would be valuable to receive a specialist's view. We spoke with Merrifield in search of answers as to how dealerships can obtain key numbers and initiate processes designed to improve margins... More ›
Primax
Retail Credit Card Authorization Interface
The Primax Retail Credit Card Authorization interface allows dealers to get authorization for VISA, MasterCard, American Express and Discover cards using the... More ›
Komatsu
Parts Inventory & Retail File Interface
PFW is pleased to announce a new interface that is the result of a collaboration with Komatsu America. The Komatsu Parts Inventory and Retail File interface... More ›
HSBC
Settlement Download Interface
The HSBC Settlement Download transfers the financial information for HSBC into a text file. The information includes the invoice number, amount, date and the... More ›
John
Deere Signature Process Interface
The John Deere Signature Process interface allows dealerships to capture business-system work order details--start, stop and completion times and dates... More ›
2004
ADP
PayeXpert Upload Interface
PFW has developed an interface that will post general journal entries from the ADP PayeXpert system in to the PFW business system. Special files that can... More ›
Agline/Farm
Plan/PowerPlan XML Authorization Interface
PFW has worked together with John Deere to develop the Agline/Farm Plan/PowerPlan XML Authorization interface, which receives credit authorization over the... More ›
PFW's interface with the Case Used Equipment Locator service is now available to all Case IH, New Holland Agriculture dealers, as well as Case and New Holland... More ›
John
Deere Ag Best Buy/Good Deals Interface
PFW is pleased to announce a new interface available to John Deere Ag dealers. The John Deere Ag Best Buy/Good Deals interface uses the data sent from the Best... More ›
John
Deere Marketing Service Times Interface
PFW has recently developed an interface for John Deere dealers using the MST web application. The MST web application allows dealers to choose which flat rate... More ›
Komatsu
Inventory Lookup System Interface
PFW now offers an interface resulting from a collaboration with Komatsu America-the Komatsu Inventory Lookup System. This interface exports the equipment... More ›
Komatsu
Parts Order Download Interface
PFW is pleased to announce a collaboration with Komatsu in the development of an interface that sends parts orders using File Transfer Protocol (FTP)... More ›
Machinery
Trader Download Interface
PFW has released a new interface, in co-operation with the Machinery Trader web site. The PFW Machinery Trader Download is an interface that allows the export... More ›
vShepherd/FleetReach
Interface
The vShepherd/FleetReach interface synchronizes the equipment inventory data within PFW IntelliDealer with the data collected from the vShepherd-equipped... More ›
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